1. Introduction

This Privacy Policy explains how LUNARA collects, uses and protects your personal data when you visit our website, create an account, contact us or make a purchase from our online store.

We are committed to protecting your privacy and processing your personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and, where applicable to customers in the United Kingdom, relevant UK data protection legislation.

2. Data Controller

The data controller responsible for your personal data is:

Kovács József – Sole Proprietor
Registration number: 58631487
Tax number: 48323718-1-27
Registered address: 2400 Dunaújváros, Erkel kert 18. I/3., Hungary
Email: info@lunarastyle.com

LUNARA is a brand operated by the above sole proprietor.

If you have any questions regarding your personal data or this Privacy Policy, please contact us using the email address above.

3. Personal Data We Collect

When you visit our website, create an account, contact us or place an order, we may collect information including:

• name
• billing address
• shipping address
• email address
• telephone number, where provided for delivery purposes
• order and transaction information
• payment-related information processed securely by our payment providers
• IP address
• browser and device information
• information about your interaction with our website and communications

We do not store your full payment card details.

4. How We Use Your Data

We may process your personal data for purposes including:

• processing and fulfilling your orders
• arranging delivery of your purchases
• communicating with you regarding your order or account
• responding to enquiries
• processing returns and refunds
• preventing fraud and maintaining website security
• complying with legal, accounting and tax obligations
• operating and improving our website and services
• sending marketing communications where you have provided consent or where otherwise permitted by applicable law

5. Legal Basis for Processing

Depending on the circumstances, we process personal data on one or more of the following legal bases:

• performance of a contract, including processing and delivering your order
• compliance with legal obligations
• our legitimate interests, where these do not override your rights and interests
• your consent, where consent is required

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

6. Payment Processing

Payments made through our website are processed securely by third-party payment providers.

We do not store full credit or debit card details on our servers.

Payment providers may process personal data in accordance with their own privacy policies and applicable legal requirements.

7. Shipping and Delivery

To fulfil and deliver your order, we may share the information necessary for delivery with our shipping and logistics partners.

This may include your:

• name
• shipping address
• email address
• telephone number, where required by the courier
• information necessary to identify and deliver your shipment

Only information reasonably necessary to fulfil the delivery will be shared.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including to:

• fulfil and document orders
• comply with legal, accounting and tax obligations
• process returns, refunds and complaints
• resolve disputes
• maintain necessary business records

Different categories of personal data may be retained for different periods where required by law.

9. Your Data Protection Rights

Depending on the applicable data protection legislation and your circumstances, you may have rights including:

• the right to access your personal data
• the right to request correction of inaccurate or incomplete data
• the right to request deletion of your personal data
• the right to restrict certain processing
• the right to object to certain processing
• the right to data portability
• the right to withdraw consent where processing is based on consent
• the right to lodge a complaint with the competent data protection authority

Some of these rights may be subject to legal limitations or exceptions.

To exercise your rights, please contact:

info@kendoshop.hu

10. International Data Transfers

LUNARA is operated from Hungary, a member state of the European Union.

When you place an order from the United Kingdom, your personal data may therefore be processed in Hungary and, where necessary to fulfil your order or provide our services, by service providers located in other countries.

Where personal data is transferred internationally, we take appropriate steps to ensure that it is handled in accordance with applicable data protection requirements.

11. Data Security

We take appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

12. Third-Party Services

Our website may use third-party service providers including:

 

Payment Provider – Shoptet Pay

Company: Shoptet Kft.

Registered address: Kacsa utca 15–23, 1027 Budapest, Hungary

Company registration number: 01-09-357795

Purpose: Secure processing of online payments, transaction management and fraud prevention.

Privacy Policy: https://www.shoptetpay.com/hu/adatvedelmi-iranyelvek/

 

Shipping and Logistics – FedEx

Company: FedEx Express Hungary Kft.

Registered address: BUD International Airport, Logistics Centre II, Office Building 283, 1185 Budapest, Hungary

Company registration number: 01-09-381339

Purpose: International shipping and delivery of customer orders, shipment tracking, customs clearance and delivery-related communications.

Personal data processed: Customer name, delivery address, telephone number, email address and shipment-related information necessary to fulfil the delivery.

Website: https://www.fedex.com/

Privacy Policy: https://www.fedex.com/en-hu/privacy-policy.html

Shipping and Logistics – Fürgefutár (Shipping Intermediary)

Company: FÜRGEFUTÁR.HU Kft.

Registered address: Horvát utca 14–26, 1027 Budapest, Hungary

Company registration number: 01-09-946845

Email: ugyfelszolgalat@furgefutar.hu

Purpose: Arranging international shipping services through FedEx, coordinating shipment bookings, preparing shipping documentation and facilitating shipment-related communications.

Personal data processed: Customer name, delivery address, telephone number, email address and shipment information necessary to arrange and manage delivery.

Website: https://www.furgefutar.hu/

Terms and Conditions: https://www.pactic.com/hu/aszf

 

Website Platform and Hosting Provider – Shoptet

Company: Shoptet Kft.

Registered address: Kacsa utca 15–23, 1027 Budapest, Hungary

Company registration number: 01-09-357795

Email: info@shoptet.hu

Website: https://www.shoptet.hu/

Purpose: Providing the e-commerce platform, website hosting, technical maintenance and infrastructure necessary to operate the Lunara online store.

Personal data processed: Website visitor information, customer account details, contact information, order data and other personal data processed through the website, to the extent necessary to provide the platform and hosting services.

Privacy Policy: https://www.shoptet.hu/adatketelesi-es-sutihasznalati-szabalyzat

 

Advertising Platforms – Meta (Facebook)

Company: Meta Platforms Ireland Limited

Registered address: Merrion Road, Dublin 4, D04 X2K5, Ireland

Purpose: Managing and displaying Facebook advertising campaigns, reaching potential customers and measuring advertising performance where applicable.

Personal data processed: Advertising interaction data, device information, IP addresses and website activity data, where Meta tracking technologies are enabled and the user has provided any required consent.

Website: https://www.facebook.com/

Privacy Policy: https://www.facebook.com/privacy/policy

Email and Communication Services – Shoptet

Company: Shoptet Kft.

Registered address: Kacsa utca 15–23, 1027 Budapest, Hungary

Company registration number: 01-09-357795

Purpose: Sending order confirmations, transactional notifications, customer service communications and newsletters to customers who have subscribed to receive marketing emails.

Personal data processed: Customer name, email address, order information and newsletter subscription preferences, as necessary for the relevant communication.

Website: https://www.shoptet.hu/

Privacy Policy: https://www.shoptet.hu/adatketelesi-es-sutihasznalati-szabalyzat/

 

 

These providers may process personal data as necessary to provide their services and in accordance with applicable data protection requirements and their respective privacy policies.

13. Cookies

Our website uses cookies and similar technologies for purposes including essential website functionality, analytics and marketing.

Further information about the cookies we use and how you can manage your preferences is available in our Cookie Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or data processing practices.

Any updated version will be published on this page with a revised “Last updated” date.

15. Contact

If you have any questions regarding this Privacy Policy or the way we handle your personal data, please contact:

LUNARA
Kovács József – Sole Proprietor
Email: info@lunarastyle.com

Last updated: 16 September 2026